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Is the Citizen Developer the New Face of Agility?

Is the Citizen Developer the New Face of Agility?

Posted On November 28, 2024 - 16:08 PM

In today's fast-changing digital environment, businesses are undergoing a massive transformation. Traditional methods of software development are typically too slow to keep up with the increasing demands for efficiency and innovation. That's where the idea of the citizen developer comes into play, an innovative transformation that could lead to the future of agility in all industries.

Citizen Developers, aided by low-code or no-code platforms, are changing how businesses take on software development. They are non-technical workers, typically domain experts or business users can create solutions for automation and applications without having to rely on professionals to develop them. Through the use of tools designed to simplify the process of coding, Citizen Developers can rapidly develop solutions that will meet their needs and those of their team, increasing development and agility within the company.

However, the question is to be answered: is the Citizen Developer the future of Agility or is it just a temporary trend? We'll examine how Citizen Developers contribute to organizational agility and the issues they face, as well as the possible impact their work could have on the future of business operations.

What is a Citizen Developer?

The term "Citizen Developer" refers to a citizen developer is a person who designs software applications or automation solutions that use low-code or no-code platforms, usually with no formal education regarding computer programming. These platforms have drag-and-drop interfaces and templates, built-in and a simplified programming capability which allow users to develop applications without any programming experience.

"Citizen Developer came into existence due to the growing requirement for companies to swiftly create and be able to adapt to changes in the market. As businesses expand as they diversify and expand, the requirement for customized software solutions expands. However, the lack of skilled developers as well as the lengthy design methods often make it difficult for companies to implement solutions quickly. Citizen Developers fill this gap by developing applications that address particular business problems, thereby making development faster and decreasing the dependence on IT departments.

The Rise of Citizen Developers in Agile Environments

The term "agile" is all about responsiveness, adaptability and speed. It's the ability to swiftly change direction, create new products and meet the needs of customers without getting bogged in slow decision-making processes or complicated procedures. Agile approaches, such as Scrum or Kanban emphasize rapid feedback loops that allow teams to continually enhance their performance and provide the best value.

Citizen Developers fit perfectly within the agile framework. In traditional software development tools, a single application can take months to create and test before deploying. However, Citizen Developers can build and build applications in weeks or days, based on the level of complexity that the task is. This speedy development is in line with the fundamental principles of agile development, where teams are encouraged to present quick solutions and then adjust in response to feedback.

In a rapid-paced industry, efficiency is crucial. If it's necessary to create new applications for customers as well as automate business processes or adapt to new markets, Citizen Developers enable companies to keep ahead of technological advancements. With the ability to empower users of business to develop solutions of their own, companies can drastically reduce dependence on IT departments as well as other development groups.

How Citizen Developers Contribute to Organizational Agility

Faster Time to Market

  • One of the major advantages of the agility that comes from Citizen Development is the speed at which innovative solutions can be put into use. 

  • Traditional development cycles take a long time and usually involve several phases such as gathering requirements design development, testing and finally, deployment. Each of these phases needs input from various teams. Any delay in one aspect can set back the entire timeframe.

  • Citizen Developers, on the other hand, can develop applications in a fraction of the time. With platforms that are low-code or no-code which allow them to rapidly create and test on their ideas, without having to wait for lengthy approvals or the resources of other teams. 

  • This accelerates the development process, allowing companies to react more quickly to changes in customer requirements and market demands or internal issues.

Empowerment and Collaboration

  • Citizen Developers can bridge the gap between users of business and IT. Many times, business teams are well-informed about their processes, challenges and areas to improve, but do not have the technical expertise to create their ideas. 

  • By allowing them the ability to design their apps, businesses enable their employees to be the owners of the solutions they want.

  • This empowers collaboration between users of business as well as IT departments. Instead of working in a silo, Citizen Developers and IT professionals can collaborate to develop solutions that meet both technical and business requirements.

  • In this environment of collaboration, feedback is exchanged more freely and both sides can share their knowledge to develop more efficient solutions.

Cost Efficiency

  • Finding professional developers to work for you can be costly, and their time is usually restricted. For many companies, specifically small and medium-sized companies (SMEs) it is apparent that the cost to hire a permanent team of developers isn't feasible. Citizen Development offers a more economical alternative.

  • In providing business users with the capability to create their apps, companies can reduce the requirement for costly outside contractors or specialist IT resources. 

  • The savings in cost can be reinvested into other areas of enterprise, allowing businesses to be creative in ways that they might not be capable of otherwise.

Increased Innovation

  • Citizen Developers offer new perspectives to software development. Although professional developers possess the technical know-how, they might not always have a comprehensive knowledge of the particular business issues that must be resolved. 

  • However, citizen developer, as business users, are aware of the issues their organizations face and can come up with solutions that solve these issues.

  • In fostering innovation across all levels of the company, Citizen Development helps foster an environment of continuous improvement. 

  • With access to the most powerful and easy-to-use tools for development Business users can play with new ideas, try solutions, and refine their ideas with real-time feedback.

Scalability and Flexibility

  • As companies expand and grow the demands of their customers also shift. Traditional development processes struggle to keep up with the speedy rate of change, which results in a lack of speed or incompatible solutions. 

  • Citizens Developers are, however, capable of creating solutions that are scalable to the company's growth.

  • Using platforms that do not require code, Citizen Developers can quickly modify applications to meet changing requirements. When it comes to adding new features, connecting to other applications, or changing processes. 

  • Citizen Developers can ensure that their applications are up-to-date and efficient as the business requirements evolve.

Challenges of Citizen Development

While the advantages of Citizen Development are clear, there are challenges organizations should consider when implementing this strategy.

Quality Control

  • Citizen Developers may not have the technical know-how to follow best practices for software development. This could lead to problems like performance issues security weaknesses, performance issues or integration issues. 

  • Although low-code or no-code platforms can simplify the process of developing software however they cannot eliminate the need for sound software design guidelines.

  • To minimize the danger, organizations must provide instructions and guidelines to Citizen Developers to ensure that the apps they develop conform to corporate standards. 

  • Collaboration with IT departments is essential to ensure that quality control is maintained.

Governance and Security

  • With several employees developing applications for themselves and applications, it is difficult to keep a consistent method of security as well as conformity. 

  • Citizen Developers could accidentally introduce security vulnerabilities or violate laws regarding data protection when they don't follow appropriate guidelines.

  • The organization must establish policies for governance to ensure that the entirety of Citizen Development efforts align with the security and compliance standards. 

  • This might involve creating approval processes regular audits, as well as clearly defined guidelines for governing and managing applications.

Integration with Existing Systems

  • Another issue is making sure that Citizen-created applications work seamlessly with the existing enterprise systems.

  • In many cases, Citizen Developers lack the expertise to handle the difficult integration requirements, leading to issues regarding data flow and compatibility with systems.

  • To tackle this issue, organizations must establish a partnership to bridge the gap between Citizen Developers and IT professionals who will provide the technical assistance needed for seamless integration. 

  • They might also wish to develop standard templates and connectors that Citizen Developers can use to ensure consistent integration across different applications.

Over-Reliance on Citizen Developers

  • Although citizen developer can accelerate innovation,n However, relying too much on the business user to develop software could lead to a wasteful utilization of resources. 

  • Businesses must find an equilibrium between supporting Citizen Developers and maintaining the skills of professionals for more complicated and crucial projects.

The Future of Citizen Development and Agility

The growth of Citizen Development has the potential to fundamentally alter the development of software. As platforms that do not require code advance their role as Citizen Developers will only continue to expand. Through democratizing the development process organisations can reach new levels of innovation and agility.

To fully harness their potential citizen developer, businesses must provide proper training, oversight and collaboration. IT departments shouldn't be viewed as gatekeepers but instead as collaborators in the development process. Through collaboration, Citizen Developers and IT teams can design applications that meet not only the needs of business but also are in line with standards of technical excellence.

In the end, Citizen Development is undeniably an innovative tool for companies seeking to improve their agility. By empowering users of business to develop their applications and allowing them to innovate, companies can improve their productivity and speed up the time it takes to launch, as well as create a more collaborative environment. Although some challenges must be overcome, the benefits outweigh any risks. If they are managed properly, Citizen Developers could very could be the future of Agility in the modern age.

 

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